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Are You Prepared, Informed?

Emergency Numbers

Coconut Creek's Hurricane Hotline

Broward County's Hurricane Hotline: 

Creek's Police Department's
Non-emergency Number: 


Creek's Utilities & Engineering: 

800-621-FEMA (3362)

Florida Power and Light: 

American Red Cross: 

Before Hurricane Season

 Make your hurricane plan with your household:

  • Create a hurricane kit that includes water, food, valuable documents, cash, bedding, first aid kit, first aid manual and things you will need for self-sufficiency.
  • It is highly RECOMMENDED that residents have 7 days of supplies available. The national standard is actually 72 hours but as we saw in Wilma, we actually need more than that.
  • Make an inventory of possessions. Take pictures of each room; in case of damage, pictures will help you identify what is lost. Make an additional copy to give to your insurance claims adjuster.
  • Assess the status of your storm preparations. Know where you'll go if you evacuate.
  • Figure out arrangements for pets -- they're not permitted in evacuation shelters.


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Hurricane Watch

  • Begin listening for storm updates
  • Fill the car's gas tank and keep it topped off
  • Review your preparedness plan with your household
  • Establish out-of-town phone number with family/friends to relay messages on after storm whereabouts
  • Refill pending prescriptions
  • Fill out supply of canned foods, soft drinks and water
  • In a rugged, waterproof container, collect medical and property insurance papers, immunization records and medical records of anyone with special needs. Include a few cherished mementos
  • Secure boats on trailers or move them to safe harbor
  • Determine your ''safe room'' or a room that is away from windows and has walls close together
  • Put shutters, window protection in place if instructed by local officials
  • Do not trim branches or limbs from trees
  • Locate the turnoff valves for electricity, water and gas

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Hurricane Warning

  • Fill bathtubs and jugs with water. Figure on using a gallon of water per person per day (don't forget pets)
  • Turn refrigerator and freezer settings to the coldest levels
  •  Freeze water in plastic containers
  • Bring in any outdoor objects that could become projectiles in high winds
  • Remove external antennas
  • Remove valuable pictures and bric-a-brac from walls
  • Wedge sliding glass doors with a bar
  • Draw drapes and blinds
  • Turn off electricity to the pool and cover the pump equipment with waterproof material
  • Remove and store child safety fences
  • Gather your hurricane kit and stay in your safer room - essentials for the room include your hurricane kit, sturdy shoes, something to cover your head such as a pillow or mattress and a fire extinguisher

During the Storm

If a hurricane is likely in your area, you should:

  • Listen to the radio or TV for information. Follow the City's Facebook, Instagram,and Twitter  pages.
  • Secure your home, close storm shutters, and secure outdoor objects or bring them indoors
  • Turn off utilities if instructed to do so. Otherwise, turn the refrigerator thermostat to its coldest setting and keep its doors closed.
  • Turn off propane tanks. Avoid using the phone, except for serious emergencies
  • Move your boat if time permits.
  • Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.

You should evacuate under the following conditions:

  • If you are directed by local authorities to do so. Be sure to follow their instructions.
  • If you live in a mobile home or temporary structure—such shelters are particularly hazardous during hurricanes no matter how well fastened to the ground.
  • If you live in a high-rise building—hurricane winds are stronger at higher elevations.
  • If you live on the coast, on a floodplain, near a river, or on an inland waterway.
  • If you feel you are in danger.

If you are unable to evacuate, go to your safe room. If you do not have one, follow these guidelines:

  • Stay indoors during the hurricane and away from windows and glass doors.
  • Close all interior doors—secure and brace external doors.
  • Keep curtains and blinds closed. Do not be fooled if there is a lull; it could be the eye of the storm - winds will pick up again.
  • Take refuge in a small interior room, closet, or hallway on the lowest level.
  • Lie on the floor under a table or another sturdy object.

After a Hurricane

Typically, more deaths occur after a hurricane than during. These deaths come from people being too anxious to get outside and survey the damage where they come into contact with downed power lines or unstable trees, etc. Follow these suggestions for staying safe after the hurricane:

  • Remain indoors until an official "all clear" is given.
  • Do not touch fallen or low-hanging wires of any kind under any circumstances; stay away from puddles with wires in/near them; o not touch trees or other objects in contact with power lines.
  • USE PHONES ONLY FOR EMERGENCIES - call 911 only for life-threatening situations.
  • Call police or utility companies immediately to report hazards such as downed power lines, broken gas or water mains, overturned gas tanks, etc.
  • Watch for weakened roads, bridges, tree limbs or porches which could collapse unexpectedly.
  • After power is restored, check refrigerated food for spoilage; spoiled food is the cause of much sickness two days to a week after the storm.
  • When reinstalling a CB, TV or satellite antenna, check in all directions to be sure no power lines are nearby; the same goes for climbing trees to clear debris.
  • Do not operate charcoal grills, propane camping stoves or generators indoors.

Shelters & Maps

General Population and Pet-Friendly Shelters here.

Special Needs
For people with special needs, such as oxygen or electrical dependencies, please call 311 for special reservations.

Hurricane shelters/ tips for Animals
For hurricane tips for large animals and a list of local animal shelters, read more.

Hurricane Debris Removal

Most critical to an efficient and cost effective debris removal effort is the separation of debris by category. These categories dictate how debris will be removed, handled and finally disposed of. Foremost in the process is the differentiation between your household waste and debris. The City and its waste hauler, All Service Refuse, will ensure that the removal of household solid waste (garbage) is a priority immediately following a hurricane. Standard waste collection procedures will still apply, with routes being reinstated as soon as possible.

Hurricane debris will be categorized as follows:

  • Vegetative Debris - tree limbs, branches, trunks and stumps that can readily placed in the swale, or on the curb, adjacent to the roadway.

  • Construction & Demolition Debris (C & D) – those materials that have been destroyed and damaged as a result of the hurricane, such as roof tiles and shingles, siding and fascia, fences, screens and framing, wet carpet and padding, etc.

  • Hazardous Materials – household hazardous waste includes paints, drain cleaners, motor oil fuel, antifreeze, poisons, pesticides, herbicides, fluorescent lamps, some cleaning chemicals, etc. Make sure these items are in appropriate containers.

Finally, the debris removal effort requires a significant mobilization process. The debris removal contractor is responsible for preparation of the TDRS (temporary debris reduction site) and is required to have all equipment utilized in the operation certified in accordance with FEMA guidelines. It will be at least five to seven days before debris removal is in full operation in residential areas. This timing is also important to give homeowners sufficient time to perform clean up of their property and to properly place debris for removal.

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